Appointments booked from your page

Google Calendar and Google Meet

Times already taken in your Google Calendar are no longer offered, every appointment is added to your calendar, and a Google Meet link is created for Meet appointments.

Adding

1. Sign in to LinkClik and open Appointments › Settings.
2. Under Calendars and video, click Connect next to “Google Calendar and Meet”.
3. Choose your Google account, review the requested permissions and accept.
4. Back in the settings, the account shows as Connected, with its email address.

Using

• The busy times of your primary calendar are read every 15 minutes, and again for every booking: a slot that is already taken is not offered.
• Every booking is added to your primary calendar: appointment type, visitor name, their contact details and message. Google sends no invitation: the confirmation comes from LinkClik.
• Meet video: in Appointment types, tick “Google Meet, a link for every booking”, then save. The visitor gets the link right after booking, in their confirmation and in their reminder.
• A cancellation, by you or by the visitor, removes the event from your calendar.

Removing

• From LinkClik: Appointments › Settings › Calendars and video › Disconnect. LinkClik revokes its access at Google and deletes its tokens.
• From Google: open myaccount.google.com/connections (your connections to third-party apps and services), choose LinkClik, then delete all connections with LinkClik. LinkClik notices on its next read of your calendar: the account shows “Access interrupted” and the busy times it had read are discarded. Click Disconnect to delete the remaining tokens.

After removal: events already created stay in your calendar with their Meet link. Meet appointments are no longer offered until the account is reconnected.

Permissions and data

• Requested permissions: your email address (to show which account is connected), your busy times (calendar.freebusy) and the events created by LinkClik (calendar.events.owned). LinkClik reads neither the title nor the content of your other events.
• Access tokens are encrypted; of the busy times, only start and end are kept, until the next read.
• LinkClik’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Outlook and Microsoft Teams

Times already taken in your Outlook calendar are no longer offered, every appointment is added to it, and a Teams meeting is created for Teams appointments.

Adding

1. Sign in to LinkClik and open Appointments › Settings.
2. Under Calendars and video, click Connect next to “Outlook and Microsoft Teams”.
3. Sign in with your Microsoft account, review the requested permissions and accept.
4. Back in the settings, the account shows as Connected, with its email address.

Using

• The events of your primary calendar are read every 15 minutes, and again for every booking, except those marked “Free”: only their start and end times are requested.
• Every booking is added to your Outlook calendar, with no invitation sent by Microsoft.
• Teams video: in Appointment types, tick “Microsoft Teams, a link for every booking”, then save. The visitor gets the link right after booking, in their confirmation and in their reminder.
• A cancellation, by you or by the visitor, removes the event from your calendar.

Removing

• From LinkClik: Appointments › Settings › Calendars and video › Disconnect. LinkClik deletes its tokens.
• To also revoke the permission at Microsoft: personal account, account.live.com/consent/Manage, choose LinkClik and remove its permissions; work or school account, myapplications.microsoft.com or your administrator.

After removal: events already created stay in your calendar with their Teams link. Teams appointments are no longer offered until the account is reconnected.

Permissions and data

• Requested permissions: basic profile and email address (openid, email, User.Read), your calendar to read busy times and add or remove appointments (Calendars.ReadWrite), and access kept between sign-ins (offline_access).
• Access tokens are encrypted; of the busy times, only start and end are kept, until the next read.

Zoom

A Zoom meeting is created in your account for every Zoom appointment, and deleted if the appointment is cancelled. The visitor receives the link to join.

Adding

1. From LinkClik: sign in and open Appointments › Settings. From the Zoom App Marketplace: click Add on the LinkClik listing, which takes you to that same page after signing in to LinkClik.
2. Under Calendars and video, click Connect next to “Zoom”.
3. Sign in to Zoom if asked, review the requested permissions and click Allow.
4. Back in the settings, Zoom shows as Connected, with your Zoom account’s email address.

Using

• In Appointment types, add or open a type, tick “Zoom, a meeting for every booking” under “Where does it take place?”, then click Save this type.
• For every booking of that type, LinkClik creates a scheduled meeting in your Zoom account: topic (appointment type and visitor name), date, duration, waiting room on. The link is shown to the visitor right after booking, in their confirmation and reminder, and in your appointment list (Join button).
• A cancellation, by you or by the visitor, deletes the meeting from your Zoom account.
• If Zoom does not respond at booking time, the appointment stays confirmed: you are told by email so you can send a link yourself.

Removing

• From LinkClik: Appointments › Settings › Calendars and video › Disconnect next to Zoom. LinkClik revokes its access at Zoom and deletes its tokens.
• From Zoom: sign in to the Zoom App Marketplace, open Manage › Added Apps, then click Remove next to LinkClik. Zoom notifies LinkClik, which immediately deletes the tokens of your Zoom account, on each of your pages.

After removal: Zoom appointments are no longer offered on your page until Zoom is reconnected. Meetings already created stay in your Zoom account with their link: delete them in Zoom if needed (after removal, a cancellation no longer deletes them). Appointments stay in LinkClik; visitors’ contact details are erased 6 months after the appointment, or with your account.

Permissions and data

• Requested permissions: user:read:user (your Zoom account’s email address and ID, to show which account is connected and to recognise it if you remove the app), meeting:write:meeting (create the appointments’ meetings) and meeting:delete:meeting (delete them on cancellation).
• LinkClik does not read your other meetings, recordings, contacts or messages. Access tokens are encrypted; only the ID and link of each meeting created are kept with its appointment.

The data processed and how long it is kept are detailed in the privacy policy.

Support

A question, a connection that fails, a request about your data: write to contact@lupussolutions.fr, if possible from your LinkClik account’s address, with your page address and the service concerned (Google, Microsoft or Zoom).

Troubleshooting

• “Access interrupted”: the permission was removed at the service or has expired. Click Reconnect.
• “Coming soon” instead of “Connect”: this service cannot be connected yet.
• No Teams link: Teams needs a Microsoft 365 work or school account. With a personal account, choose Zoom, Meet or your own link.
• A busy slot is still offered: calendars are read again every 15 minutes; check that the event is not marked “Free”.

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